Frequently asked moving questions

Clear answers before you send your request.

What information does KISTIVA need for a quote?

We need the origin and destination, date, moving volume, floors, lifts, carrying distances and any extra services. Photos or a detailed furniture list help us estimate the work more accurately.

What determines the moving price?

Key factors include route and driving time, volume and weight, crew size, floors, lifts, carrying distance, parking, packing and assembly. A low flat price without detailed information is therefore difficult to compare.

Can a local partner team carry out the move?

Yes. KISTIVA coordinates jobs centrally and may organise execution with a selected local team depending on the region, availability and scope. The agreed scope remains binding for the job.

Do I have to pack everything myself?

Not necessarily. State whether you need packing materials, packing assistance or special protection for fragile items. The requested scope must be included in the quote.

Is furniture assembly available?

Yes, when agreed in advance. Describe the furniture and required work as precisely as possible. Instructions and complete fittings should be available for complex systems.

What happens if the scope changes?

Tell KISTIVA before moving day whenever possible. Additional furniture, extra floors, unavailable parking or new assembly work can change the vehicle, crew, duration and price.

Request a move

Ready to be specific? Send your request.

Describe your actual move instead of relying on a general estimate.